AllergenGuard is a trading name of Eletiser Ltd (Company No: 14113218). Registered office: Kollider Castle House, Castle Street, Sheffield, South Yorkshire, S3 8LS.
1. Who We Are
Eletiser Ltd trading as AllergenGuard is the data controller for personal data collected through allergenguard.co.uk. Contact us at verify@eletiser.com.
2. What Data We Collect
- Contact information: name, email address, telephone number
- Business information: business name, town or city
- Usage data: pages visited, search queries made on our site
- Communications: messages sent via our contact form
- Account data: login credentials for restaurant portal users
3. How We Use Your Data
- Respond to enquiries and registration requests
- Provide and manage your allergen compliance service
- Send service notifications and compliance updates
- Improve our platform and services
- Meet our legal obligations
4. Legal Basis for Processing
- Contract performance: to deliver the services you have requested
- Legitimate interests: to improve our services and communicate with you
- Legal obligation: to comply with applicable laws and regulations
- Consent: where you have given us explicit consent
5. Data Sharing
We do not sell your personal data. We may share data with AWS for hosting, email providers for communications, and legal authorities where required by law.
6. Data Retention
Account data is retained for the duration of your registration plus 2 years. Contact form submissions are retained for 12 months.
7. Your Rights
Under UK GDPR you have the right to access, correct, delete, or restrict your data. To exercise these rights or to lodge a complaint contact us at verify@eletiser.com or the ICO at ico.org.uk.
8. Security
We implement SSL encryption, secure AWS cloud storage, and access controls to protect your personal data.
9. Contact
verify@eletiser.com
Eletiser Ltd, Kollider Castle House, Castle Street, Sheffield, South Yorkshire, S3 8LS